Reference

Terms that shape your account use

These terms explain how you open an account on 1miba, how access works where local law permits, and what you accept before you use the lobby, wallet or…

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How our terms work in India

1miba Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to account creation, sign-in, wallet use, service messages and any request you send from your registered contact details. By using the site, you accept the version shown on this page at that time. We may change wording when law, payment routing or security

1
steps change, and the page date tells you which text is current. Where access or eligibility is discussed, it depends on local law and is available where local law permits. UPI, Paytm, PhonePe and Google Pay may appear as payment chips, but bank timing, reversals and
2
checks can differ by rail. If a clause cannot be enforced in your state, the rest of the page still stands, and the update will apply only to the extent allowed by local law.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Where to send term questions

If a clause is unclear, if your details need a correction, or if you want to close the account, choose the contact path that matches the request.

Email us Send your account ID and the clause you want checked. We use that thread for change requests, access questions and closure requests, and we reply from the address tied to your account when needed.

Chat Use chat for quick wording checks on the page date, access wording or payment terms. If the matter needs records, we move it to email so you keep one clear trail.

Account form From your signed-in account, send a request to correct details, ask for deletion where allowed, or ask for a copy of stored records. We may ask for extra checks before changing sensitive fields.

DATA AND ACCESS

How we keep these terms current

We keep the page current by linking the legal text to account records, payment routing changes and security checks.

Data handling

We keep registration details, device signals and wallet records only for account handling, fraud checks and legal duty. Access is restricted, and we review records before sharing any account copy with you.

Cookies

Cookies help us keep you signed in, remember the page language and protect session state. You can clear them in your browser, though that may log you out or reset saved preferences.

Account security

Use a strong password and protect the OTP or email code linked to your account. If you suspect misuse, contact us at once so we can pause access and check recent activity.

Retention

We retain records for the period needed to run the account, settle disputes and meet legal duties. After that, we remove or archive them under our internal retention rules.

Contact path

For any change request, write from your registered email or use the in-account form with your account ID. That helps us match the request to the right file and act faster.

Changes

If you want to correct name, contact or wallet details, send the exact change and any proof we ask for. We confirm once the update is made or explain why a request cannot proceed.

Common questions on these terms

Use these answers to check how the current text affects your account, what happens if law changes, and how to reach us with a clause question. Each answer stays tied to the page date, your registered contact details and the request you raise, so you can see which version we are using. If your location changes, the applicable access rule can change with it, and we will point you to the right contact path.

They apply when you open an account, sign in, use the lobby, send a payment request or contact us about your account. If you keep using the site after an update, the current text applies.

Yes. Where access is discussed, it depends on local law and is available where local law permits. We may block or limit use in a state or territory if the law or banking route changes.

We can update the text to reflect legal duties, payment routing or security steps. The date on the page shows the current version, so check it before you act on a clause.

We keep the details needed to run the account, process requests, protect the wallet and meet record duties. That may include contact data, login activity, device signals and transaction logs.

Send the exact change from your registered email or use the account form. If the change affects identity or wallet routing, we may ask for proof before updating the record.

Contact us from the registered address and ask for closure. We check pending matters first, then confirm the result and keep only the records we must retain under law.

Reach the support team by chat or email and mention the section name, page date and account ID. That helps us answer the right clause without back-and-forth later.

Terms that shape your account use

Where to send term questions

How we keep these terms current

Data handling

Cookies

Account security

Retention

Contact path

Changes

Common questions on these terms

01 When do these terms apply to me?

02 Can access change by location?

03 How do changes to the terms work?

04 What personal data do you keep?

05 How can I correct account details?

06 What if I want my account closed?

07 Who should I contact about a clause?

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